Scenario:
Authentication Server will not start after a reboot of the server. Event viewer shows error:
AuthenticationServer::Error: Message Queue service is not available. at System.Messaging.MessageQueue.Create(String path, Boolean transactional)
at DocuWare.MessageBus.MSMQ.MsmqSubscriber.CreateAndInitializeQueue()
at System.Lazy`1.CreateValue()
Solution:
To fix this, we can set the Authentication Server service to "Delayed Start" which allows time for the MSMQ Service to start before Authentication Server
1. Open Services.msc via the Windows start menu.
2. Scroll down to "DocuWare Authentication Server," right click and go to "Properties."
3. Open the drop-down for Startup Type, change this to "Automatic (Delayed Start)" then click Apply.
Next time the server is rebooted, MSMQ will have time to start its service, and the DocuWare services should start as intended.
KBA is applicable for On-premise Organizations ONLY.
