Solution:
***Note: It is vital to create a backup of your current internal database if you have any plans of restoring it later. Take a MySQL backup of all DocuWare databases before beginning this process.***
Note: Before proceeding to the next steps, ensure the service has been stopped. Stopping the service ensures that the database process is no longer using the database files before the service and installation directories are removed.
To stop the applicable service, use the following command in Command Prompt as an administrator:sc stop DWMySQL
In order to confirm the service has stopped running, run the following command:
sc query DWMySQL
This command should result in an expected service status as:
STATE : 1 STOPPED
It is also recommended to confirm that no related MySQL processes remain active before deleting database files. This can be checked by executing the following command:
tasklist | findstr /i "mysqld"
sc delete DWMySQL
2. Locate and check the datadir parameter in the my.ini file located at C:\Program Files (x86)\DocuWare\Internal Database\my.ini to ensure that the data is not located in another directory. Once completed, delete the files in that directory.
3. Delete the directory C:\Program Files (x86)\DocuWare\Internal Database
Note: Before proceeding to the next steps, ensure the service has been stopped. Stopping the service ensures that the database process is no longer using the database files before the service and installation directories are removed.
To stop the applicable service, use the following command in Command Prompt as an administrator:
sc stop DWMySQL2
In order to confirm the service has stopped running, run the following command:
sc query DWMySQL2
This command should result in an expected service status as:
STATE : 1 STOPPED
It is also recommended to confirm that no related MySQL processes remain active before deleting database files. This can be checked by running the following command:
tasklist | findstr /i "mysqld"
1. Run the following command from an elevated Command Prompt:
sc delete DWMySQL2
NOTE: Be aware that the service may remain marked for deletion until open Services or management windows are closed, or until Windows is restarted.
2. Locate and check the datadir parameter in the my.ini file located at C:\Program Files (x86)\DocuWare\Internal Database V2\my.ini to ensure that the data itself is not located in another directory, then delete the files in that directory.
3. Delete the directory C:\Program Files (x86)\DocuWare\Internal Database V2