Question:
How can we uninstall the DocuWare Internal Database V1 or V2?
Solution:
Solution:
Both the Internal Database V1 and V2 can be uninstalled by removing the Windows service and then deleting the installation directory. Please refer to the following sections to properly uninstall the DocuWare Internal Database V1 or V2;
***Note: It is vital to create a backup of your current internal database if you have any plans of restoring it later. Take a MySQL backup of all DocuWare databases before beginning this process.***
***Note: It is vital to create a backup of your current internal database if you have any plans of restoring it later. Take a MySQL backup of all DocuWare databases before beginning this process.***
Internal Database V1:
1. Run the following command with elevated rights Command Prompt: sc delete DWMySQL
2. Locate and check the dataDir parameter in the my.ini file located at C:\Program Files (x86)\DocuWare\Internal Database\my.ini to ensure that the data is not located in another directory. Once completed, delete the files in that directory.
3. Delete the directory C:\Program Files (x86)\DocuWare\Internal Database
2. Locate and check the dataDir parameter in the my.ini file located at C:\Program Files (x86)\DocuWare\Internal Database\my.ini to ensure that the data is not located in another directory. Once completed, delete the files in that directory.
3. Delete the directory C:\Program Files (x86)\DocuWare\Internal Database
Internal Database V2:
1. Run the following command with elevated rights Command Prompt: sc delete DWMySQL2
2. Locate and check the dataDir parameter in the my.ini file located at C:\Program Files (x86)\DocuWare\Internal Database V2\my. in to ensure that the data itself is not located in another directory, then delete the files in that directory. Once completed, delete the files in that directory.
3. Delete the directory C:\Program Files (x86)\DocuWare\Internal Database V2
2. Locate and check the dataDir parameter in the my.ini file located at C:\Program Files (x86)\DocuWare\Internal Database V2\my. in to ensure that the data itself is not located in another directory, then delete the files in that directory. Once completed, delete the files in that directory.
3. Delete the directory C:\Program Files (x86)\DocuWare\Internal Database V2
KBA is applicable for On-premise Organizations ONLY.