Scenario:
After testing an email function for an SMTP configuration, it fails. Where can I find the logging?
Answer:
When the Test Email function fails, further information is logged in the Settings log. You can find this log file on the DocuWare server at: %programdata%\DocuWare\Logs. This log contains information to help diagnose the problem.
After testing an email function for an SMTP configuration, it fails. Where can I find the logging?
Answer:
When the Test Email function fails, further information is logged in the Settings log. You can find this log file on the DocuWare server at: %programdata%\DocuWare\Logs. This log contains information to help diagnose the problem.
For additional testing of connectivity issues, consider using external sites that allow SMTP settings testing, such as
Microsoft Connectivity Test
MXToolbox SuperTool
KBA is applicable to On-premise Organizations ONLY.