Where do I configure a new SMTP connection In DocuWare (7+)

1. Log into the Web Client, select the drop down next to your name, and choose the "Configurations" option.
   
   
   
    
2. On the configurations page select the "Mail Services" plugin.
   
   
    
3. At the top of the page you want to select "Sending" then towards the middle of the page select the "New SMTP Settings" option.
   
   
    
4. At the top of the SMTP configuration you can set the "Send as" options. This is Name and Email address users will see when the receive a notification from DocuWare.
   
    
5. The second half of the configuration is where you enter the credentials from you mail server. Most of the information required can be found in the help center or settings of your email client.
   NOTE: Your mail server must be configured properly to send emails, if configured incorrectly this connection will not work
   
   
    
6. Save you settings and you can now test your configuration afterwards by select the "Send test email" button towards the bottom of the page.

KBA applicable for both Cloud and On-premise Organizations.