Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Please note that DocuWare and Fortis Support departments will be closed on Monday December 24th and Tuesday December 25th.
All of us from Support would like to take this opportunity to wish you customers a safe and happy Christmas.

Phil Robson
Senior Director Support Americas

Nathan,
Support have at least 2 open issues with R&D on workflow dates. The problem is that UTC offset is being applied to a date only value when it should not be.
 

Phil Robson
Senior Director Support DocuWare

That message means that it has found more than one configuration that matches the document and it does not know which one to use.
What criteria are you using for the recognition of each document type?
And, what version of DocuWare?

Phil Robson
Senior Director Support Americas

Gilles,
Not all dll's are rebuilt. The only place to get the actual current build number is in the Web Client > Tool Cog > About.

Phil Robson
Senior Director Support Americas

Brittney,
In the printer configuration dialog, if you select the tray displayed as [Inbox] then the print job should go to each users default tray. If you select a tray displayed as Inbox or Brittney Inbox then all print jobs that meet the configuration criteria will go to that inbox regardless of who prints it.

Phil Robson
Senior Director Support Americas

Craig,
I don't see an issue with this.

Phil Robson
Senior Director Support Americas

Nicolas,
Do you actually mean the Storage Date? While you can search by Strore Date it cannot be shown in the result list as it is a system field. Therefore, you must create a custom field and set it to the pre-defined entry of Store Date.

Phil Robson
Senior Director Support Americas

After looking in to the behavior, I have this information.
By design, there are 4 URL integration types that will only return 1 document:

Viewer
Download
Document History
Info Dialog
 

The product team investigated the possibility of downloading multiple documents in versions 6.0, 6.5, 6.7, and 6.10 and it was not possible.
Further investigiation revealed that there does not appear to be much call for this functionality. So if it is required then it will need to be registered as a feature request.

Phil Robson
Senior Director Support Americas
 

***Update****

Michael,
Ok, now I understand. The Modification Date is a DocuWare system field. It is modified whenever a document's index entries are modified. It is not the file modification date.
So when you import the document, the modification date is the date of the day you import it, and the date of any index entry changes subsequently made.
I just looked at Import configurations and with DocuWare 7 and probably 6.12 you can select the File Creation Date or the File Modification Date as an index field when importing. So, you will need to use Import and not drag & drop to the tray.

Also, that property will be read only once during Import. If the file is editted after storing in to DocuWare it will not update the field.

Phil Robson
Senior Director Support Americas

Well let's look at what you say:

"I have the Document date field in the database set to Predefined as Modification date. "

"When I drag my files in to the folder it imports with todays date not the modification date."

"When I open the document and look at the bottom, the date is still the correct modification date, not todays date." 

So, what is the question? You say you want the modification date, but then say you want todays' date

Sorry, but  I do not understand this at all. It seems to me that it does what you want.

Phil Robson

Senior Director Support Americas