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Question:
Does Intelligent Indexing need to be updated with DocuWare?

Answer:
Intelligent Indexing does not need to be updated when upgrading your DocuWare version. Intelligent Indexing is its own entity, which would work with all supported versions of DocuWare.
 
KBA is applicable for On-Premise Organizations ONLY.
This article is valid for DocuWare versions: 7, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, 7.7, 7.8, 7.9, 7.10, 7.11, 7.12, 7.13, Intelligent Indexing, Intellix, Update

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Comments (1)
  • Dave Wiig
    Sun, 12 Oct 2025 19:55:22 GMT
    There is one caveat to this KBA.  It is true as long as the recommendation that Intelligent Indexing is running on a separate serve was followed.  If Intelligent Indexing is installed on the DocuWare server and uses the DocuWare Full Text server, it will break once you migrate to 7.7 or later. 

    This is due to the fact that Apache Tomcat was removed from the Full Text server in version 7.7 and Intelligent Indexing V2 only uses Tomcat 7.  Regardless, it is not too difficult to remedy the situation.  Simply install Apache Tomcat 9 (this gets rid of the Log4j vulnerability) and point Intelligent to this Tomcat URL rather than the old Tomcat URL. 

    You also may find that you need to use a different port for Tomcat.  Port 9012 is for Full Text for 7.7 onwards and 8080 is already there for Tomcat 7.  Therefore, I used 8081 for Tomcat 9.  I wasn't sure if Tomcat 7 might have also been used for something else on the server.