What is required for Single Sign-On with Azure to work in DocuWare?

• User Sync V2 is set to match non-synchronized users by name and email
• You are using the userPrincipalNamePrefix as the login attribute for the sync job
• The user's username in DocuWare matches their user principal name prefix (everything before the @ symbol) in Azure, and the user's email address in DocuWare matches their user principal name in Azure
  
  
  
  Example of user's username and email address in DocuWare and Azure
• Username and email address in the User Management plugin
  
   
• User's userPrincipalName in Azure
  

Utilizing EmailPrefix in User Sync V2 Configuration :

• User Sync V2 is set to match non-synchronized users by name and email
• You are using the EmailPrefix as the login attribute 
• The user's username in DocuWare matches their email prefix (everything before the @ symbol) in Azure, and the user's email address in DocuWare matches their email address in Azure
  
  
  
  Example user's username and email address in DocuWare and Azure
• User info in User Management within the DocuWare Web Client
  
   
• Example user's email address in Azure
  

***Note: The DocuWare username and email address must BOTH match either the Azure user principal name or the Azure email address.***

Additional Resources:
How to Configure Single Sign-On
How to Create an App Registration for DocuWare Single Sign-On
Using Single Sign-On with DocuWare Mobile

​​​​KBA is applicable to both Cloud and On-premise Organizations.