Question:
Is it possible to use DocuWare Scanner in a Citrix environment?
Answer:
Yes, it is possible to use a TWAIN enabled locally attached scanner from a published application, in this case DocuWare Desktop Apps. Make sure that
- the scanner is connected locally and the associated vendor supplied TWAIN driver is installed.
- the Citrix TWAIN Device Redirection is enabled.
- the Citrix TWAIN compression level setting does not compress the scanned images.
- the value of the entry “TwainDSMPath” in the configuration file "C:\Program Files (x86)\DocuWare\Desktop\Plugins\Scanner\DocuWare.Desktop.CaptureService.Host.exe.config" is set to “C:\Windows\twain_32.dll”.
<appSettings>
<add key="TwainDSMPath" value="C:\Windows\twain_32.dll" />
</appSettings>
- After changing this value DocuWare Desktop has to be restarted.