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Posted Mon, 11 Aug 2025 08:39:28 GMT by Richard Van Heerdt

With the arrival of the new Outlook, the way we send and save emails in Docuware has changed. When sending, you can now only choose the document Trays and no longer the cabinets. Is there a workaround for this, as saving the sent email documents is now a duplicate process for our customers?
Posted Tue, 19 Aug 2025 00:00:17 GMT by Matthias Wieland Senior Director Support EMEA
Dear Richard Van Heerdt! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-269348-R3W6R for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

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