Publié Wed, 06 Jun 2018 17:19:38 GMT par Casey Miller Director of Technical Services

I will be applying this hotfix pack tonight but saw a folder in the hotfix pack called Web Modules. This folder isn't currently in the docuware installation path. Should I skip over it or add it to the file system?

Publié Wed, 06 Jun 2018 18:12:45 GMT par Joe Frank Analyst

Casey,

You can skip over this, as well as any other folders for components that are not already installed.

Joseph Frank
Senior Software Support Specialist
Support Team Blue – Americas
 

Publié Wed, 06 Jun 2018 18:14:57 GMT par Casey Miller Director of Technical Services

Great, thank you for the help, Joe.

Publié Mon, 26 Nov 2018 13:37:03 GMT par Ronald Sprang Manager

We installed this pack and Import stops working. Desktop app keep asking to update ( framework ). We conot find SP 40 on the internet anymore. What's up

 

Publié Mon, 03 Dec 2018 17:13:21 GMT par Casey Miller Director of Technical Services

it is probably a prerequisite. Go to the server and go to the desktop apps prereq folder and copy the install files to that PC. then install manually under and admin login.

C:\Program Files (x86)\DocuWare\Web\ClientSetupData\Prerequisites

This location will have the dotNET and C# installs needed for desktop apps.

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