Publié Thu, 19 Apr 2018 12:43:01 GMT par Steve Shriver Application Specialist

In a v6.6 system, some users cannot see any documents in a document tray and others can despite permissions allowing both.

Any clues appreciated.

Publié Thu, 19 Apr 2018 12:56:16 GMT par Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

It could be the auto-refresh is stalled. Have you tried a manual refresh? Also, back on that version sometimes clearing the browser cache cleared things up.


Phil Robson
Senior Director Support Americas

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