Publié Fri, 23 Feb 2024 20:47:27 GMT par Craig Williams President/ CEO
DW7.9 requires SMB3 connections for storage and some of my storage NAS supports SMB1-3 at the same time and it seems if I use AD/SAMBA together DocuWare has trouble connecting.  Storage says it has wrong name and password and can't login. 

I can log onto that same machine as the Docuware Service user and connect to storage without an issue. 

It does use that space if I allow 'all guests' onto the storage but I would like to manage that space.  Any ideas?

i am not certain if DW is checking to see if SMB 1 is supported and does not want to use the connection but I like it is a different issue altogether.  Setting DW7.9 has been pretty easy to deal with so far and once it is running, has been quick and seems very stable. I have been manipulating it thru code and it responds very quickly. 

Any insight appreciated.

 
Publié Sat, 02 Mar 2024 00:00:12 GMT par Matthias Wieland Senior Director Support EMEA
Dear Craig Williams! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-223970-Q1X6V for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

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