Publié Wed, 24 Jul 2019 16:14:52 GMT par David Blake Ricoh USA Sr. Solution Integrator
Has anyone else run into this problem?  Someone happens to have a document (invoice in this case) and workflow attempts to make index field changes, but cannot, due to that invoice being open.  DocuWare attempts every two minutes for only 12 minutes total, and quits.  No message except found in the history of this default.

If you have experienced this, how did you resolve this?

 
Publié Wed, 24 Jul 2019 17:10:08 GMT par David Blake Ricoh USA Sr. Solution Integrator
Actually there was an email sent to the Designers.
Publié Thu, 25 Jul 2019 03:52:19 GMT par Gilles Sauvagnat Président
Hi
Which DW version ? Looks like you are running V7, but is it 7.1 ?
As far as I know document locking mechanism as been changed between 7 and 7.1
Document should not be locked anymore in WF.
Regards
Gilles
Publié Thu, 25 Jul 2019 17:04:15 GMT par David Blake Ricoh USA Sr. Solution Integrator

Version 7.0.  Is there a way to extend the timeout?

You must be signed in to post in this forum.