Publié Tue, 06 Feb 2018 21:48:48 GMT par David Williams

Is it common for a sync from the cloud to on premise to take 4 days to complete when there are only 20,000 documents in the cabinet? The initail 20,000 took 4 days to complete and now it still takes 4 days for the sync to go over all of them and only update ones that have been added (which is maybe 100 a day) or changed.

Also, can I only start one sync at a time in configurations? If one is running I can't start another one until the first finishes.


Publié Tue, 06 Feb 2018 22:25:11 GMT par Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

This is troubling. Please open a Support Request so that we can gather facts and report the issue.


Phil Robson
Senior Director Support Americas

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