Publié Fri, 07 Dec 2018 17:34:07 GMT par Joe Kaufman Bell Laboratories Inc No longer there


Over on this thread we have been discussing the nifty idea of using URL integration to download a lot of documents at once:

The idea is that in the same way you can download multiple documents from the web client as a ZIP file, a free query in URL Integrator would allow one to download more than 100 at a time. One user stated that he gets a zip file containing multiple documents to download in this fashion.

I have attached the screens from the URL Integrator wizard as I attempt the same thing. I am gathering all documents from our Fixed Assets cabinet that start with a "P" in the Asset ID. The query is correct. I know there are several documents that meet this criteria. In fact, if I change the Integration Type to Result List and Viewer, I see multiple documents returned without error.

But when I use "Download" as the integration type (as depicted in the attached pictures), only one document downloads, the first result found. By changing the query I can make that first document change, and a different document does download each time. But under no scenario can I make multiple documents download as a ZIP file.

I am on 6.11, and another user says they have the same issue in 7.0 -- multiple documents will not download as a ZIP file.

Can someone explain what the correct behavior is and why it works for some but not for others? Can one reliably count on URL integration to download multiple documetns in a ZIP file, and what versions of DocuWare should this be working in?

Joe Kaufman

Publié Fri, 07 Dec 2018 18:20:10 GMT par Phil Robson DocuWare Corporation Senior Director Professional Services, Americas


I get the same result. Result List = All documents meeting my search criteria. Download = First document found and it is a PDF.
I have a feeling that since the behavior exists for 7, 6.12, and 6.11 at least then it was changed on purpose - or - it was changed by accident and no-one noticed. I'll follow up and come back on this.



Phil Robson
Senior Director Support Americas

Publié Fri, 07 Dec 2018 18:37:21 GMT par Joe Kaufman Bell Laboratories Inc No longer there

Thanks, Phil!

I hope you come back with good news -- downloading multiple documents via URL could be really, really handy for folks who do not want to get into Platform coding. I mentioned the use of Folders on that other thread, but needing to set up a folder just to overcome the 100-document view limit is sort of a kludge.

In any case, I appreciate your attention, and hope you have a great weekend!



Joe Kaufman

Publié Mon, 10 Dec 2018 11:21:02 GMT par Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

After looking in to the behavior, I have this information.
By design, there are 4 URL integration types that will only return 1 document:

Document History
Info Dialog

The product team investigated the possibility of downloading multiple documents in versions 6.0, 6.5, 6.7, and 6.10 and it was not possible.
Further investigiation revealed that there does not appear to be much call for this functionality. So if it is required then it will need to be registered as a feature request.



Phil Robson
Senior Director Support Americas

Publié Mon, 10 Dec 2018 13:20:58 GMT par Joe Kaufman Bell Laboratories Inc No longer there


Drat, that's disappointing. It is also a bit odd, since on that other thread someone (Casey, I believe) knows for a fact he used to be able to do it, and he thought it was as recently as version 6.5. So, I don't think the functionality has been gone that long.

I'm not going to bother with a feature request since even some really popular ones (lots of votes) don't seem to go anywhere. I don't anticipate DocuWare changing its stance on this even if the feature gets 100+ votes, and it won't get that anyway because there probably aren't enough people who understand how powerful the feature would be. This is one of those features that follow the "if you build it, they will come" motif, in my opinion. It's just a nice option to have for folks to have easier access to their documents. The more ways that can happen, the better, especially since URL integration is a lot easier to use than full Platform manipulation.

Thanks for looking into it.



Joe Kaufman

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