Vues :

Scenario:
While running DocuWare.Tools.CTServerUpgrader.exe in some instances it times out.

Problem:
Content Server Upgrader Tool times out if the file cabinets are quite large (contain many documents and fulltext).

Solution:

  1. Stop all DocuWare Services. 
  2. In Authentication Server folder locate the file: “DocuWare.DAL.dll.config”
    Default Path: C:\Program Files (x86)\DocuWare\Authentication Server\ Create a copy of the file, name it “DocuWare.DAL.dll.config.Copy”  
  3. Modify “DocuWare.DAL.dll.config” file with the following:
  • Uncomment 2nd line dataSettings (by removing <!-- from the beginning and from the end --> ONLY)
  • Change LongCommandTimeout=”600” to3600”
  • Change ConnectionTimeout=”30” to 1200”
  • Change CommandTimeout:”120” to 3600”
  • Comment 5th line <dataSettings (by adding <!-- at the beginning and at end --> ONLY)

5.   Save file
6.   Copy this new modified “DocuWare.DAL.dll.config” file and paste it in the Content Server folder.
      Default Path: C:\Program Files (x86)\DocuWare\Content Server\
7.   Start Authentication Server.
8.  Proceed to run DocuWare.Tools.CTServerUpgrader.exe
9.  After successful completion, start all DocuWare Services.