Scenario:
While running DocuWare.Tools.CTServerUpgrader.exe in some instances it times out.
Problem:
Content Server Upgrader Tool times out if the file cabinets are quite large (contain many documents and fulltext).
Solution:
- Stop all DocuWare Services.
- In Authentication Server folder locate the file: “DocuWare.DAL.dll.config”
Default Path: C:\Program Files (x86)\DocuWare\Authentication Server\ Create a copy of the file, name it “DocuWare.DAL.dll.config.Copy” - Modify “DocuWare.DAL.dll.config” file with the following:
- Uncomment 2nd line dataSettings (by removing <!-- from the beginning and from the end --> ONLY)
- Change LongCommandTimeout=”600” to “3600”
- Change ConnectionTimeout=”30” to “1200”
- Change CommandTimeout:”120” to “3600”
- Comment 5th line <dataSettings (by adding <!-- at the beginning and at end --> ONLY)
5. Save file
6. Copy this new modified “DocuWare.DAL.dll.config” file and paste it in the Content Server folder.
Default Path: C:\Program Files (x86)\DocuWare\Content Server\
7. Start Authentication Server.
8. Proceed to run DocuWare.Tools.CTServerUpgrader.exe
9. After successful completion, start all DocuWare Services.