We are configuring "outlook email" and have created a store dialog called "stored emails" in the indexing fields we are trying to extract the company name of a client from an email that will be stored. Which would be the best way to approach this? Should we extract the company name from the domain name of the email? Is it possible to extract the information from the email body where in the end there is the clients signature with the comany name? Thank you.

Hello thank you for your reply,
unfortunately the images are not visible.

Because our index fields are pre-defined by the customer and do not include a status field (like in your case)  we have stored the information captured from the assigned data to a workflow global variable named " User's Full Name" but how will we use this information to be assigned to a task later in our workflow?
Regards, panos.
 

Dear all,

within a workflow we have a Task that is generated for multiple users. Which ever user completes the task first the workflow is then proceeding to the next step. Our goal is to dynamically acquire the full user name of the user that actually fullfiled the task in order to be able to use it in an other task. Could you describe the method with and without the use of a "global variable" ( user's full name).Thank you.

Dear all,
I want to do the "exercise" from the following docuware article  KBA-36518 named "how to flag duplicate documents already stored in the file cabinet".

I am storing documents in a file cabinet, besides different files I have also stored the same file multiple times (on purpose).
I want to make use of the index field "Original DocID" but I have realized that in the "index fields" entry this field is empty for all the stored documents.
In the exercise this field is not empty and can be used in the AutoIndex.
So I have 2 questions :
1) Why in my case the field is empty for all documents and what is the explanation and purpose of the "Original DocID"  filed?
2) what is the difference between DOC ID and Original DocID ?
I have come to understand that "DOC ID" is a unique number given to a store document in a file cabinet from Docuware, it is sequential, unique and follows the document as an "attribute" is this correct?
Thank you.

Dear all,
I have setup a Docuware cloud system for testing purposes for our company. I have created a text file that contains "Document Type" and "SubType" fileds that I need to import to the system and connect to each other so when selecting a specific Document Type only some of the SubType fields will be available for the user. In order to do so I have to be able to configure single and multi column select lists that are configured through database connections. Now my issue is that although my user has full access rights in Docuware, when I open Docuware Administration I am not allowed to add any new storage locations and I can not configure the already existing one. The purpose is to import a .txt file in order to use two columns that will be matched with 2 Docuware index fields. Could someone help with this issue. Thank you.

Dear all, I have setup a Docuware cloud system for testing purposes for our company. I have created a text file that contains "Document Type" and "SubType" fileds that I need to import to the system and connect to each other so when selecting a specific Document Type only some of the SubType fields will be available for the user. In order to do so I have to be able to configure single and multi column select lists that are configured through database connections. Now my issue is that although my user has full access rights in Docuware, when I open Docuware Administration I am not allowed to add any new storage locations and I can not configure the already existing one. The purpose is to import a .txt file in order to use two columns that will be matched with 2 Docuware index fileds. Could someone help with this issue. Thank you.

Dear support,
I am trying to install Docuware Server v. 7.7 in a windows server 2019 through the downloaded .zip file from the docuware forum.
This installation is for DSC technicians.
I have tried various types of installations either with an "internal database" or with "MS sql server"  but every time I face different sql errors, or the installation completes but I can not login to the docuware administration as the credentials are not considered valid (wrong username or password).

Regards,

Panos.