In our organization when a document is to be issued to a third party, we have to make sure it not encrypted so that the user can open the document.
We discovered that it the document is encrypted, and we import into the document tray, it is not readable by Docuware. I want to believe there should be a way out because it is within our organization and I can send it to another user and he/she can open it.
My question now is why in DocuWare that we purchase for our organization, the imported document is not readable in the document viewer.
I wait for how to resolve this.
Thank you
