Migrating from Fortis to DocuWare on-prem. We've got it configured and majority of documents migrated. Hitting a snag on redacted documents with an error on the export:
Unable to retrieve document index data
Looking at the logs I see:
Insufficient permission on Redaction annotations.
I'm logged in to the Fortis database as an administrator and confirmed I have redaction permissions. I can open Fortis View and see -and remove- the redactions so I don't think it is a permission issue.
I'd be fine moving the documents as converted PDF with the redactions permanent instead of an overlay. Just not sure how to set that up.