• RE: Clean up User accounts -> csv file?

    Hi Keith,
    you can try to get the users via the REST API and import them into e.g. Microsoft Office Excel
     
    • Login to DocuWare as Administrator
    • In a new tab open https:// ... /DocuWare/Platform/Organization/Users
    • Right click and Save as XML file
    • In Microsoft Office Excel import the XML file via Data > Get Data > From File > From XML
      see screenshot attached
    Let me know if this helps.

    Viele Grüße / With best regards,
     

    Gerardo Lisanti

    Manager Product

  • RE: DocuWare Request v7.2 on premises

    Hi Steve,

    this problem occurs if you are not using a storage location pointing to an UNC or FTP.
    See http://help.docuware.com/en/#t64880

    "The Request file cabinets must be stored in a central storage location that the users access for the download. If the server and client machine are in the same network, you can set up a storage location with a UNC connection. Otherwise, you need an FTP server.

    You can set up a storage location in DocuWare Administration at system level under the item Storage locations. Specify Type:File system and Used for: DocuWare Request. Make sure that you do not enter a local path, but rather a UNC path, such as \\computer\requestshare, or an FTP directory. The FTP directory must be password-protected. When entering a path for an FTP directory, use the following syntax: ftp://adminName:adminPassword@server-name/subdir/"
     

    Viele Grüße / With best regards,

    --

    Gerardo Lisanti

    Manager Product

  • RE: Autoindex Duplication Issue

    Hi Philip,

    thank you for your feedback!
    That's a known issue which was already fixed. It will be part of the next Minor Update which will be released soon. Latest on Patchday November (last Friday of the month). I suggest you subscribe to the Support Announcements, in case you didn't already, so you will be notified when it is available.

    DocuWare Cloud is updated more frequently. The issue should be fixed within the next business days
     

    Viele Grüße / With best regards,

    Gerardo Lisanti

    Manager Product

  • RE: New Workflow User License

    Gilles, you are absolutely right.
    Editing documents is not possible, this includes adding non workflow-stamps as well as any annotations on it.


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    Gerardo Lisanti

    Manager Product

  • RE: New Workflow User License

    Yes, the user will not be able to store or edit documents and index entries manually.
    The user will be able to perform following operations in all available clients:

    Workflow Tasks
    • Edit and submit tasks via workflow form or workflow stamp
    • Show workflow history
    File Cabinet 
    • Search for archived documents and display them
    • Show index entries
    • Export documents: download, print, send as email
    • Show document history
    • Retrieve link to document
    • Work with lists and result lists
      • send as email, export as Request, retrieve link to (result) list, export as CSV file
    • Save a search as list
    Forms
    • Fill in a form and submit it (store)

    The license is available in addition to the cloud packages "Professional II," "Enterprise II," and "Large Enterprise II."


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    Gerardo Lisanti

    Manager Product

  • Autoindex match on date

    Hi Shimon,
    currently it's not possible to match on date fields.

    I suggest that you leave your vote for this feature request in our customer feedback forum:
    https://docuware.uservoice.com/forums/230573-miscellaneous-english/suggestions/19506262-date-as-match-code-in-dw6-11-autoindex

    Viele Grüße / With best regards,

    Gerardo Lisanti
    Manager Product

  • Fieldmask / Feldmasken

    Hi Phi,

    should look like this:
    ^[a-zA-Z\d-]{1,100}

    Giv it a try here: https://regex101.com/r/hvTzI7/1

     

    Viele Grüße / With best regards,

    Gerardo Lisanti
    Manager Product

  • DW7 desktop apps silent installer

    Hi Jon, hi Casey,
    sorry for this late repsonse. Indeed the KB article for silent installation is valid for DW 7.0 as well.
    I've notified my colleagues to update the information there.
     

    Viele Grüße / With best regards,

    Gerardo Lisanti
    Manager Product

  • required in the DB but not in a dialog

    Hi Jon,
    as you mentioned fields can be set to required on file cabinet level only at the moment. This means they are required across all store dialogs.

    As announced in our customer feedback forum, we are going to change that with the next DocuWare Version (~ Spring 2019)
    Fields can be set as required on dialog level then. So you can specify fields as mandatory for some dialogs, but not for others.

    Until then you might take a look at the Validation, which validates the input when storing via an custom web service.

     

    Viele Grüße / With best regards,

    Gerardo Lisanti
    Manager Product

  • Wenn Link über Excel-Verlinkung geöffnet wird, muss man sich ern

    Hallo Herr Schmidt,

    probieren Sie folgenden Lösungsansatz:

    1. In HKLM\SOFTWARE\Wow6432Node\Microsoft\Office\<XX>\Common\Internet\) einen DWORD ForceShellExecute hinzufügen.
    2. Wert des neuen DWORDs auf 1 setzen
    3. System neustarten

    siehe https://support.microsoft.com/en-us/help/218153/error-message-when-clicking-hyperlink-in-office-cannot-locate-the-inte
    und https://support.microsoft.com/en-au/help/899927/you-are-redirected-to-a-logon-page-or-an-error-page-or-you-are-prompte

    "If this issue occurs when you click hyperlinks in Office documents that either directly open HTML Web content or are redirected to HTML content, client users can avoid the problem by enabling a registry key to send the hyperlink navigation to the browser instead of directly binding to the hyperlink from Office."...

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    Viele Grüße / With best regards,

    Gerardo Lisanti
    Manager Product