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Matthew Trembly Software Support Manager

Matthew Trembly

Joined: 7/7/2017

  • Forum Posts
  • DocuWare and Cloudflare Argo Tunnel

    Fri, 06 Nov 2020 15:44:57 GMT – DocuWare and Cloudflare Argo Tunnel
    Has anybody had any success configuring DocuWare with a Cloudflare Argo Tunnel?
  • RE: Controlling which Index value is displayed at the top of the viewer pane

    Tue, 29 Sep 2020 18:05:38 GMT – Controlling which Index value is displayed at the top of the viewer pane
    I revised my previous reply.  I just checked the two most recent releases for 7.3 on-prem and cloud, and both show the Document Name value in my viewer in version 7.3.0.55868.
  • RE: Controlling which Index value is displayed at the top of the viewer pane

    Thu, 24 Sep 2020 22:08:04 GMT – Controlling which Index value is displayed at the top of the viewer pane

    Steve, what's the build?  I checked two of my systems:

    DocuWare Cloud 7.3.0.55868 shows the value of the Document Name field in the File Cabinet Viewer.

    DocuWare on-premise 7.3.0.55868 shows the value of the Document Name field in the File Cabinet Viewer.


     

  • RE: Increase Max Documetn Views in Tray to more than 100

    Thu, 24 Sep 2020 21:57:32 GMT – Increase Max Documetn Views in Tray to more than 100
    What about if you delete the tray entirely and create a new one in its place?
  • RE: DocuWare Workflow Manager without DocuWare Task Manager

    Thu, 24 Sep 2020 21:24:59 GMT – DocuWare Workflow Manager without DocuWare Task Manager

    Yes, Workflow Manager includes an email workflow activity.

    The Workflow Manager module is required in order to send an email with a DocuWare File Cabinet record (with or without annotations) as an attachment.  Task Manager is not required in addition to Workflow Manager.

  • RE: Xerox scan to FTP not working but it works on Ricoh and Kyocera MFDs

    Thu, 24 Sep 2020 20:19:45 GMT – Xerox scan to FTP not working but it works on Ricoh and Kyocera MFDs
    I've never been able to make this work with Xerox either.
  • RE: DW 7.1 on premise, Auto Index logs

    Thu, 13 Aug 2020 01:20:03 GMT – DW 7.1 on premise, Auto Index logs
    I tested this again in DocuWare 7.3, and it doesn't look like it's any more helpful - at least not with default logging.  I configured an AIX job that updates a file cabinet date field from a file connection.  After configuring the file connection appropriately, I went back and fudged some of the date entries so they weren't acceptable date formats.  The AIX job just skipped these without any meaningful mention as to which ones or why (see screenshot).

    The AIX log isn't very helpful either: "Multiple file parse errors"

     
  • RE: who does faulted workflow task get assigned to?

    Thu, 13 Aug 2020 00:41:09 GMT – who does faulted workflow task get assigned to?
    I just tested this, and there is more than one fault behavior.  I created two users: Designer and Controller. I created a workflow that gets an explicit user assignment and then sends an email using the value of a global workflow variable as the recipient email address.

    1. If the workflow user exists, is active, and the email address is valid, then the workflow task is assigned to the workflow user and the email recipient receives the email.

    2. When I deactivate the workflow user, the workflow task faults and is assigned to Controller and is visible to Controller as a workflow task awaiting the next known good activity.  It's also viewable in the workflow task monitor.  The task is not accessible by Designer in any view.

    3. When I enter a bogus email for the global workflow variable, then the workflow faults and is assigned to Designer and is visible to Designer as a workflow task in error activity "General error" with prompts to Retry, Continue, or Stop.  Additionally, it is not viewable by Controller in the workflow task monitor.
     
  • RE: Workflow task "Maintenance mode" documentation

    Thu, 25 Jun 2020 17:33:58 GMT – Workflow task "Maintenance mode" documentation
    Will you share?
  • RE: who does faulted workflow task get assigned to?

    Thu, 25 Jun 2020 17:32:17 GMT – who does faulted workflow task get assigned to?
    In my experience, I feel like the workflow controller gets this task.  What did support say?
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