• Stamp Creation Error

    Whenever I click on a public stamp or try to create one that is assigned to a File Cabinet I get the following error: "An error occured please contact the administrator with the following information: Exception has been thrown by the target of an invocation." The right side of the admin page then becomes blank. Stamps that are not assigned to a file cabinet do not seem to have a problem.

  • Thanks for your input Phil.

    Thanks for your input Phil.

     

    Joe, Our Fortis was set up before I got involved with it. Don't know how it was set up. We are on premise with DW. We are using MS SQL 2012 and are planning to upgrade to 2016 very soon. But with everything else with Fortis and DW, You usually find a work around that will work for us.

  • Yes I sound have said file

    Yes I should have said file cabinet. That sounds like an addon we don't have. Any other suggestions. This was something we were able to do in Fortis.

  • Copy value from DB to another

    I have 2 separate Databases. One is for Invoices and one is for Checks. One of the Index values for Invoices is Check Number (it is set as numeric), which remains empty until a check is cut. There is also an Index value for Invoice number which is filled in by AP as part of their approval process. For the Checks Database there is an Index value for Check number which is filled in when AP cuts the check and an Index value for Invoice number which is set as a keyword, since some checks AP cuts are combined for more than one Invoice.

    My Problem is once the Check number and the Invoice number or numbers are entered into the Check DB, is how to get DW to copy that check number into the Check number Index value of the indicated Invoice or Invoices that are in the Invoice DB.

  • Update

    Tried everything mentioned before I left work and no luck. This morning, my original link is now working. Thanks for all your help. I do have another question. Can I have more than one related link for a file cabinet?

  • Related Document Link

    Here's my problem. I created a Related Documents Link. It worked but was not giving me all the possible documents. I created a second one but it was not working. (It did not give me the link for Related Documents.) Thinking the first one was inteferring, I deleted it. The second link still did not show a related link. I deleted the second and recreated the first one that was working, but now it does not give me the related document link. Any suggestions? Version 6.12.

  • I have put in a SR with our

    I have put in a SR with our Provider. Just waiting to see how long it takes for them to get back to us. Thanks for your imput.

  • Went to Fortisdt/sysdata and

    Went to Fortisdt/sysdata and the fmconfig.txt file says V 6.12.0

  • Thanks for answering so

    Thanks for answering so quickly. DW is 6.12 and I noticed that Fortis shows 6.10 even though we upgraded to 6.12 a while ago. Inflo and Scripted mgr show they are at 6.12. I figured to post here before calling our Service Reps cause it takes them forever to get back to us.

  • Fortis To DW migration Error

    We are trying to do a Fortis to DW and when running the migration tool, we get the following error "An error occurred please contact the administrator with the following information: Exception has been thrown by the target of an invocation." What does this mean?