Veröffentlicht Wed, 16 Feb 2022 18:11:32 GMT von Jon Weston File IT Solutions Sr Application Developer and RIM specialist
Is there a way of checking to see if there are users in a role before assigning a task to that role in a cloud system?  I can do this in an on-prem system but can't see how to do it in a cloud system.

I was hoping to use the error output from the 'Assign to' step to catch the error of assigning a task to a role when there aren't users in the role but I just tested it and found that if there aren't users in a role it doesn't use the error output, it just reassigns the task to the administrator (which is annoying - what's the error output for if not to catch errors?).  I don't want this task assigned to the administrator if there aren't users in a role, I just want to assign it to a different role, so if I can check it before the 'Assign to' step then I can do that.
Veröffentlicht Thu, 24 Feb 2022 00:00:38 GMT von Matthias Wieland Senior Director Support EMEA
Dear Jon Weston! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-171257-Z1Q3C for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

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