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Veröffentlicht Wed, 26 Nov 2025 13:13:03 GMT von Thomas Stephens Senior Systems Engineer
First a quick summary of the build. I have a File Cabinet, several Documents with the same order number get stored in the file cabinet. The customer needs to email a package including all the documents with the same order number. I created a workflow that copies the documents into an area clipped together, and sends an Email. During the Email Send, the file size exceeds the limits in DocuWare. This limit is currently set at 20MB ('20447232 byte'). Is there a way to increase the limit, or is using an SMTP server a possible work around?

Also, visiting the site this morning, the language is incorrect. I cannot read anything on the site, my browsers says I'm on the English site, however everything is in a different language. this post may be in the wrong area, maybe someone should tell the web developers.
Veröffentlicht Thu, 04 Dec 2025 13:00:10 GMT von Matthias Wieland Senior Director Support EMEA
Dear Thomas Stephens! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-277633-G6S9J for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

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