Kim Anthony Luna

Hi,

I created a simple DocuWare Printer configuration by uploading a sample document and letterhead. When I try to print a document using DocuWare Printer though, the letterhead is not appearing on the document and the document is appearing as black and white. Any fix for this?

Also, do you have a different method for applying a watermark on documents? 

Thanks! 

https://www.docuware.com/sites/default/files/forums-images/watermark_sample.png

Hi,

Is it possible to have 2 or more store dialogs with intelligent indexing on the same file cabinet?

Asking this because I have configured 3 store dialogs to have intelligent indexing, but whenever I choose from the store dialogs, only 1 shows up with intelligent indexing. They are all in the same file cabinet. 

Thanks! 

Thanks Phil! We are using on-premise DW 7 already on a 64-bit Windows 2016 server. Have you had any experience connecting AIX to a Sybase database ODBC? The ODBC connection is testing successful, but when we try to use the ODBC for AIX, we get an [object object] error. Thanks! 

I get it. Okay we'll try that approach. Thank you Phil! 

Hi,

I created an ODBC data source for my Sybase and SQL database. The ODBC connection test came out successfully for both.

When I try to configure Autoindex to use those ODBC data sources, however, I am getting an [object object] error message. 

Is this something you have encountered before? Is Autoindex able to use 32-bit and 64-bit ODBC drivers? I'm thinking it could be a driver issue, but then the ODBC test was successful. 

Thanks! 

Hi,

We are trying to configure an Autoindex process for documents that will have to retrieve data from multiple tables from an external database.

I have noticed, however, that an Autoindex instance can only be configured with 1 database connection that points to a single database table.

What is the best practice if you need to retrieve data from multiple tables? Should we assign multiple Autoindex processes to a document? 

Thanks! 

Hi,

I can't seem to find the configuration anymore for me to set up an external MySQL database for Autoindex. Can anyone please help me where it is located?

Thanks! 

Thanks Phil! Is it possible to synchronize the cloud database to a local database like MySQL or MS SQL and use that instead for reports? 

Thanks Phil! Is it possible to synchronize the cloud database to a local database like MySQL or MS SQL and use that instead for reports? 

Thanks Craig! That totally makes sense. I think DocuWare should really provide users with more reports from automated processes.