Steve Shriver Application Specialist

Is there a web service URL that is generally available for testing so that I might get a better look at how that works in the Workflow Manager Web Service activity?

Many thanks

In a v6.6 system, some users cannot see any documents in a document tray and others can despite permissions allowing both.

Any clues appreciated.

A customer is using a large Select List based on a text file. After updating the text file and re-importing the select list, some entries, (that are confirmed as being part of the list using the preview function in the admin tool) do not appear as suggestions as the entry is being entered in to the index field. Entries preceding these do show up. Is there a limit on how many entries are returned? If so can the limit be modified?

Thanks,

A customer is purchasing a new on premises Business Server and has about 12 old CD Request CDs that need to be imported. Does anyone have any best practice advice on how this can be done, or know of an FAQ with instructions?

Many thanks,

There seems to be a disconnect between what is shown in the AutoInex monitor on a cloud system and what is shown in the admin tool for that same job. The admin tool displays the correct next and last runtimes according to the schedule but  the monitor does not show any jobs run at those times. Unless I click the 'Start now' link in the monitor nothing seems to actually happen. If I do start it manually it seems to work as expected.

Any clues appreciated

Thanks Josef. You are, of course, correct. Thanks again.

In MySQL Query Browser this works; WHERE STATUS LIKE '%complete'

In DW this does not; LIKE '%complete'

nor does this; LIKE "*complete"

or this; LIKE "complete"

or this; LIKE 'complete'

As always, any clues appreciated

Thanks

I want to create a Task list in a v6.12 DW cloud system that shows every document except those that contain the word 'Complete'. Examples are 'Engineering Complete', 'Billing Complete', 'Shipping Complete', etc. There is no "Does not contain" option so I am using the Is(where clause) option. I have tried "NOT *Complete* and NOT LIKE %Complete% , with and without quotes,to no avail.

Does anyone have the correct syntax handy?

All clues appreciated,

When configuring a result list in a 6.12 system, under 'More options', you can choose from 3 'Viewing modes' Read-only' and 'Edit' are self explanatory. How does 'Ad Hoc' differ from the other 2?

Thanks,

A customer has 2 instances of the Full Text server installed as shown in the admin tool (v6.12). One does not repond and the other seems to work fine. When trying to delete the 'bad' one DW prenets a list of file cabinet configured to use this Solr instance. However I can't fine those file cabinets in the admin tool or the configuration page. I have tried all of the logins available to no avail. How can I delete the Solr instance or make it work properly if two are allowed?

Also, is there a replacement for the full text reset that used to be in the admin tool, or a way to see how many documents in the file cabinet are waiting to be processed?

Any clues appreciated,