• RE: Email notifications fail after updates

    Yes, updates to Desktop Apps can cause a variety of issues for end users when their PC is out of sync with the Cloud version of Desktop Apps.

    My solution has always been to run the silent installer -update as a local admin.  Generally IT can set up a method to make this happen on a users workstation. 

    This can be run as often as needed.  If an update exists then it gets done.  If there is no update nothing changes.

    Here is the KBA associated.
    https://support.docuware.com/en-us/knowledgebase/article/KBA-36355
     
  • RE: Copy date in a Text Field to a date field

    If you have true Workflow, you can do this.  Unfortunately CDate does not seem to support this type string so it has to be converted first.
  • RE: File upload via FTP using Windows ftp commands

    A cloud account has a link to the FTP site in the Web Configuration screen under FTP.  Look for the two icons.
    Also, the FTP site uses anonymous and no credentials.  In fact credentials makes it fail. 
    It is not secure in the least only  the unique ftp path keeps others from immediately finding it..
  • RE: How to add dates to fill in a date field

    This can be done with Autoindex or Workflow by using the dateadd function 
  • RE: Problem with KBA-35471

    The xml shown is missing some info.  Here is a sample I use to compare to when troubleshooting this type file.  Keep in mind the order in which you list the documents dictates the order they are clipped in the final document.

    <?xml version="1.0" encoding="utf-8"?>
    <ControlStatements xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://dev.docuware.com/Jobs/Control">
    <Document>
    <InsertFile path="TestFile1.pdf" />
    <InsertFile path="TestFile2.pdf" />
    </Document>
    <Page>
    <Field dbName="DOCTYPE" value="PO" />
    <Field dbName="DATE" value="2015-10-12" />
    <Field dbName="COMPANY" value="ABC Company" />
    <FileCabinet name="Documents"/>
    </Page>
    </ControlStatements>
  • RE: Document Name

    Referencing v7.3 here:
    There is no rename check box in DocuWare.

    You can however, choose the index field that will represent the document name in the Cabinet field area.

    Also, if you have Workflow or a Cloud account you can set up a simple workflow for every new document to rename the field you set for the file name to any variation of fields.  As an example:
    Invoice Number = 1234
    Customer Number =ABCD
    Document Type = Invoice

    Output can be made to ... Invoice_1234_ABCD
  • RE: server migration to AWS

    The issue will be all around the Windows Message Bus.  Since it is a multicast service, if you have multiple servers, it will be an issue.
     
  • RE: using DateAdd in workflow trigger conditions

    I have done something similar to this by using the Schedule Trigger to send out email, and 2 additional reminders, by a date field. Then you can choose different date variables that will match for the trigger.  What is confusing is the verbiage of the choices in the date...Within Past, Within Next, After Past, After Next, Before past, before next, where you would indicate a number and a value for (Days,Months).  And this worked for me.

    Then to trigger additional actions in the future I put in a counter and did dateadd math to a field to update it for the next triggger.
  • RE: One Click Indexing Fails with Dates

    Maybe these are helpful.
    https://support.docuware.com/en-us/knowledgebase/article/KBA-34497
    https://support.docuware.com/en-us/knowledgebase/article/KBA-34381
    https://support.docuware.com/en-us/knowledgebase/article/KBA-35574
  • RE: location of audit data in 7.x

    Tim is right for the specific system audit data.  I was referring to the cabinet and workflow data.
    So...
    Once login/logout has been enabled in the Audit Reports, Organization, User Login/Logout check box,

    Then in table DB [dwsystem].[dbo].[DWOrgSettingsAudit] seems a eventType 3 is a Log In and an eventType 4 is a Log Off