Posted Wed, 15 May 2019 16:10:29 GMT by Steve Shriver Application Specialist
A customer's DocuWare Desktop Service does not start reliably when Windows boot, especially after a Windows update. Has anyone run into this problem? Any advice? Or just plain old Windows spooky behavior?

Thanks,
Posted Fri, 17 May 2019 09:43:26 GMT by Phil Robson DocuWare Corporation Senior Director Client Services, Americas
Steve,
Please inspect the event viewer. What does it tell you?

Phil Robson
Senior Director Support Americas
Posted Fri, 17 May 2019 17:22:19 GMT by Nathan French ComDoc Systems Analyst
Steve, I've had pretty consistent luck with this method:

- Open Services
- Go to the properties for DocuWare Desktop Service
- Change Start Up type to "Automatic (Delayed Start)"

Although it will take a few extra minutes for the service to get up and running, it allows the service to start reliably after reboot in the handful of cases where I have made this change. 

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