Posted Wed, 15 May 2019 16:10:29 GMT by Steve Shriver
A customer's DocuWare Desktop Service does not start reliably when Windows boot, especially after a Windows update. Has anyone run into this problem? Any advice? Or just plain old Windows spooky behavior?

Thanks,
Posted Fri, 17 May 2019 09:43:26 GMT by Phil Robson
Steve,
Please inspect the event viewer. What does it tell you?

Phil Robson
Senior Director Support Americas
Posted Fri, 17 May 2019 17:22:19 GMT by Nathan French
Steve, I've had pretty consistent luck with this method:

- Open Services
- Go to the properties for DocuWare Desktop Service
- Change Start Up type to "Automatic (Delayed Start)"

Although it will take a few extra minutes for the service to get up and running, it allows the service to start reliably after reboot in the handful of cases where I have made this change. 

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