Posted Wed, 24 Jul 2019 16:14:52 GMT by David Blake
Has anyone else run into this problem?  Someone happens to have a document (invoice in this case) and workflow attempts to make index field changes, but cannot, due to that invoice being open.  DocuWare attempts every two minutes for only 12 minutes total, and quits.  No message except found in the history of this default.

If you have experienced this, how did you resolve this?

 
Posted Wed, 24 Jul 2019 17:10:08 GMT by David Blake
Actually there was an email sent to the Designers.
Posted Thu, 25 Jul 2019 03:52:19 GMT by Gilles Sauvagnat
Hi
Which DW version ? Looks like you are running V7, but is it 7.1 ?
As far as I know document locking mechanism as been changed between 7 and 7.1
Document should not be locked anymore in WF.
Regards
Gilles
Posted Thu, 25 Jul 2019 17:04:15 GMT by David Blake

Version 7.0.  Is there a way to extend the timeout?

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