Posted Wed, 02 Oct 2019 18:09:08 GMT by Kim Sims Sr. Solution Integrator
When attempting to create a new file cabinet, I'm seeing an error stating:
Cannot find matching source guid for Id: 72459 in relationship with type: OCRTemplate.
We can't seem to get beyond this error.
Posted Wed, 02 Oct 2019 18:10:09 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Kim Sims! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-111348-B8L9X for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team
Posted Tue, 30 Jun 2020 15:01:32 GMT by Zach Heser Consultant
I am having the exact same problem.  What was the resolution?
Posted Tue, 30 Jun 2020 15:05:38 GMT by Kim Sims Sr. Solution Integrator


The only way to resolve this error was to create a support ticket and have the support team assist. Even if I had seen this previously, I couldn't have done it without their assistance.

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