投稿済み Wed, 02 Oct 2019 18:09:08 GMT 、投稿者 Kim Sims Technical Solution Architect
When attempting to create a new file cabinet, I'm seeing an error stating:
Cannot find matching source guid for Id: 72459 in relationship with type: OCRTemplate.
We can't seem to get beyond this error.
 
投稿済み Wed, 02 Oct 2019 18:10:09 GMT 、投稿者 Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Kim Sims! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-111348-B8L9X for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team
投稿済み Tue, 30 Jun 2020 15:01:32 GMT 、投稿者 Zach Heser Consultant
I am having the exact same problem.  What was the resolution?
投稿済み Tue, 30 Jun 2020 15:05:38 GMT 、投稿者 Kim Sims Technical Solution Architect

Zach,

The only way to resolve this error was to create a support ticket and have the support team assist. Even if I had seen this previously, I couldn't have done it without their assistance.

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