Xerox scan to FTP not working but it works on Ricoh and Kyocera MFDs

I am trying to set up scan to ftp at a customers site.
When I scan I am getting an error message "Folder Creation Failure in FTP" code 016-584
The Xerox creates a folder within the destination folder then creates the document.
I think the FTP folder in Docuware permissions are blocking this folder from being created.
If I set up a Ricoh or Kyocera I can scan with no issues.

Does anyone have a workaround for this issue?

Thanks
Andrew

I've never been able to make this work with Xerox either.

Was there ever a work-around for this?<br> <br> For me, it seems that the anonymous login is the problem.<br> <br> &nbsp;