Posted Tue, 22 Sep 2020 10:40:10 GMT by Andrew Wheeler Viking Office Systems
I am trying to set up scan to ftp at a customers site.
When I scan I am getting an error message "Folder Creation Failure in FTP" code 016-584
The Xerox creates a folder within the destination folder then creates the document.
I think the FTP folder in Docuware permissions are blocking this folder from being created.
If I set up a Ricoh or Kyocera I can scan with no issues.

Does anyone have a workaround for this issue?

Posted Thu, 24 Sep 2020 20:19:45 GMT by Matthew Trembly Software Support Manager
I've never been able to make this work with Xerox either.
Posted Fri, 25 Feb 2022 13:13:34 GMT by John Bowling National Document Management
Was there ever a work-around for this?<br> <br> For me, it seems that the anonymous login is the problem.<br> <br> &nbsp;

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