Posted Wed, 10 Jan 2018 21:37:54 GMT by Jon Neff Kelley Imaging Solutions Engineer

Some users are dragging multiple files to a Document Tray and occasionally getting a message that implies (total) file size is too big. Would this be related to maxStringContentLength in the Desktop config?

Posted Thu, 18 Jan 2018 07:49:41 GMT by Mathias Schroll Manager Professional Services

Hello Jon,

i think that documents are bigger than 20 MB and DocuWare Platform by default cannot handle uploading files larger than that. Hot to increase this is described here:


Mathias Schroll

Sr. Software Support Specialist Team BLUE EMEA

Posted Thu, 14 Jun 2018 04:26:00 GMT by Francesco Lucia

Dear supportteam,

i have the same problem. I can not open the linked document. The url ist not valid. Can you post the right link again.


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