One Click Indexing Fails with Dates

David Blake
Posted Fri, 04 Dec 2020 15:27:44 GMT by David Blake Ricoh USA Sr. Solution Integrator
See attached image.  One Click Indexing is switching the month and day incorrectly.  This has been tested with multiple 7.3 systems, Cloud and On-Premise, with the same bad result

For example:

12-23-2020 will read and index correctly as 12-23-2020

12-2-2020 will incorrectly be stored as 2-12-2020
Date Issue 2020-12-04 09_07_31-DW7.3 Presentation VM (10.0.0.13) - Remote Desktop Connection Manager v2.7.png (110.5 KB)
Tania Aldred
Posted Tue, 08 Dec 2020 19:51:26 GMT by Tania Aldred Records Coordinator
I noticed this too with a date in May when using the One Click Indexing on a email.
5/3/2020 (May 3, 2020) was captured incorrectly as March 5, 2020
Craig Heintz
Posted Wed, 09 Dec 2020 12:49:51 GMT by Craig Heintz SE
Maybe these are helpful.
https://support.docuware.com/en-us/knowledgebase/article/KBA-34497
https://support.docuware.com/en-us/knowledgebase/article/KBA-34381
https://support.docuware.com/en-us/knowledgebase/article/KBA-35574

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