Posted Fri, 27 Apr 2018 16:45:11 GMT by Keith Telford

we are using the clip feature in docuware ..we will sometimes clip an email to a document that has been filed ..can you undo a clip once it is clipped 

Posted Fri, 27 Apr 2018 16:49:17 GMT by Phil Robson

Keith,
No. You would need to copy the document to  a tray, unclip it there and restore it as a new document.

 

Phil Robson
Senior Director Support Americas

 

 

Posted Mon, 30 Apr 2018 11:55:36 GMT by Casey Miller

Keith, if you turn on versioning, you can check it out. Then unclip the document and check it back in. The caviot is that the deleted document would have to be the second document for this to work or you can't check back in.

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