Posted Thu, 26 Apr 2018 12:19:00 GMT by Craig Heintz SE

You must run this as a User who has Local Admin rights on that PC.  Some users are restricted from running software installs.

Posted Fri, 27 Apr 2018 11:46:18 GMT by Casey Miller Director of Technical Services

You can also browse to the prerequisites folder on the docuware server and copy them to that pc and then just run them as administrator. This works as well without having to log in as a local account. 

Posted Fri, 27 Apr 2018 13:29:00 GMT by Shawn Rutigliano software support analyst

Hello Hameed,

Please browse to the prerequisites folder on the DocuWare server, installation files>DocuWare and Modules> client setup>prerequisites and copy the prerequisites folder to that pc and run them as an administrator.

Shawn Rutigliano
Software Support Specialist Team RED Americas


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