In reviewing the information contained in this FAQ, it states that the on-premise system must be using SSL to communicate between the various services in order for cloud synchronization to work. There's also an additional FAQ on configuring SSL communication for the services. What isn't clear in these articles is the type of SSL certificate needed to enable this. I originally created a self signed certificate to accomplish. Once the self signed certficate is installed in the user's personal folder in Windows Certificate Manager I open DocuWare Admin, on the on-premise system, and when attempting to change to SSL it pops up a window that says "No Certificates available. No Certificates meet application criteria." (see image attachment).
So I take that to mean that the self signed certificate can't work for this type of scenario. I believe that means an SSL certificate would need to be purchased to enable it. Which SSL certificate needs to be purchased then? A Domain Validated Certificate, Organization Validated Certificate or Extended Validation Certificate? Besides installing it what other changes need to be applied to an on-premise system that is otherwise not exposed to the internet?
It would be good to have those FAQs mentioned above updated with the relevant information once the certificate type has been clarified.