Posted Wed, 01 May 2019 15:18:05 GMT by Craig Heintz
Is there any know issue with v7.0 where the web client displays a blank screen when a user tries to login.
I do an iisreset and it resolves it but it keeps happening every few days.
Posted Wed, 01 May 2019 16:29:42 GMT by Zack Kampmann
You need to open a ticket with support.  They have several fixes for this, including a special web config file.
Posted Thu, 02 May 2019 12:28:07 GMT by Christopher Nicoli
i have been experiencing this as well with a couple of clients and when i opened a ticket i was told this was resolved in 7.1 but no special web.config file was provided
Posted Thu, 02 May 2019 12:32:15 GMT by Craig Heintz
Support did give me a fix to try by adding a line in the Web.config file.  I just modified it yesterday.  Waiting to see if the customer brings it up again to see if it has resolved the problem.  I will reserve sharing that fix until I can confirm the effect was positive.  Thanks for you feedback
Posted Mon, 13 May 2019 20:29:20 GMT by Josef Zayats
Craig,
Has the fix resolved the issue?
could you please post the web.config change

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