Scanner is not available in the DocuWare Scan App

Behavior:
When you open the DocuWare Scan App, you go to select your scanner, but it is not showing. In some instances, you will receive a message that indicates;

"Scanner is not available"

Solution:
This is caused by an issue with communication between the scanner driver and the DocuWare desktop scan app. Uninstall the scanner driver from your computer;