Storing large documents to File Cabinet from Document Tray

Behavior:
When trying to store large documents from a document tray to a file cabinet, you receive the following error:

"No server connection available please ask your DocuWare administrator"

 This results in the document not being stored in the file cabinet.

Solution:
Please complete the following to resolve this error message;

1. Navigate to C:\Program Files\DocuWare\Web\Platform and make a copy of the Web.config file
   
2. Search for "LongRunning" and find the following line: 
   
     <section name="LongRunning" type="DocuWare.Platform.WebBase.LongRunningSupport.LongRunningConfiguration, DocuWare.Platform.WebBase" />
    
3. Underneath the </configSections> tag, add the following lines:
   
   <LongRunning initialRequestAliveTime="58" checkRequestReleaseTime="58" eraseThresholdTime="5" >
     </LongRunning>
    
4. The end result should resemble the following:
   
       <section name="LongRunning" type="DocuWare.Platform.WebBase.LongRunningSupport.LongRunningConfiguration, DocuWare.Platform.WebBase" />
     </configSections>
   <LongRunning initialRequestAliveTime="58" checkRequestReleaseTime="58" eraseThresholdTime="5" >
     </LongRunning>
     <!-- Add your preferred CDN locations here. These mappings are used when the appSettings' values UseBundleCDN=true and UseLocalCDN=false. 
     In order to add a mapping from a file to the CDN location just add a line like
     <add key="knockout-3.1.0.js" value="//ajax.aspnetcdn.com/ajax/knockout/knockout-3.1.0.js"/>
   
   
5. Save your changes and perform an IISRESET. If unsure how to perform an IIS reset, please see KBA-34532.
6. Storing the large file from the tray to the file cabinet should work without error.