Views:

Behavior:

You've just created a new user in a DocuWare Cloud System, and can login successfully. However, after logging in, you find you do not have the option to access DocuWare Configurations or assigned Document Trays.

Solution:

This happens because DocuWare Cloud, by product design, assigns new users to a "Workflow" license with limited rights. In order to fix this issue you'll need to do the following:

1. (Under a System Administrator's account) From your DocuWare Web Client, access the Configurations page



2. Access your "Product Overview" plugin




3. Go down to the Licences section and apply a User License to the appropriate username, and click "Save".




The user should now be able to login, access assigned Document Trays and have a Configurations page option.