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Question:
How can I reset Fulltext indexes within DocuWare version 7 or higher?

Solution:
Please refer to the following guide on how to reset Fulltext indexes in DocuWare;

For DocuWare versions 7-7.3:

  1. To reset Fulltext indexes for versions 7-7.3, you can find this option in the DocuWare Administration Tool under Organization -> General -> Reset fulltext index:
     
  2. From here, select the file cabinet for which the reset should apply and if the reset should be done for all documents or only for particular documents using the custom filter:



For DocuWare versions 7.4 or higher
For DocuWare systems that are on version 7.4 or higher, the option to reset Fulltext indexes will be found within the file cabinet you wish the reset to take place.

  1. Open the configurations page in the DocuWare Web Client and select the File Cabinets plugin. Once you have reached the File Cabinets page, select the file cabinet you wish to reset the Fulltext indexes and select More Options.
    Note: Please keep in mind for larger file cabinets, re-indexing may take a long time.

     
  2.  Under Full-text options, select "Reset full-text data"

     
  3.  Before Full-text is reset, you have the option to reset all documents or only for particular documents using the custom filter. Once you have set all your parameters, select "Reset full-text data"

KBA is applicable for both Cloud and On-premise Organizations.