Behavior:
My licenses are no longer visible in the product overview, and I can't assign licenses to users.
My licenses are no longer visible in the product overview, and I can't assign licenses to users.
Solution:
The overview of the licenses was intentionally removed from the product overview for performance purposes.
The licenses can now be added and removed if you select a specific user in the user management.
The overview of the licenses was intentionally removed from the product overview for performance purposes.
The licenses can now be added and removed if you select a specific user in the user management.
An overview of the assigned licenses can be found in the user management overview.
You can still find an overview in the “DocuWare Administration” desktop app. There, you can also assign licenses to users.
You can still find an overview in the “DocuWare Administration” desktop app. There, you can also assign licenses to users.
KBA is applicable for Cloud Organizations ONLY.
Hi! This is extremely boring. Before 7.10, we could see and assign licenses online; now we have to connect the desktopapps, open the administration (boring slow as ever) and fiddle around there.
For a partner dealing with several customer, this new "it's not a bug, it's a feature" is extremely counterproductive!
The explanation "has been removed due to performance reasons" is not transparent; how can a feature be performance relevant, if it's only used/called by an admin and only a few times?
Out nearby daily task at clouds with 4 or 5 users, i.e. giving the admin a license and revoking some user, for development or implementation tasks, has become boring and clumsy.
Please revert this change ASAP; it's a tipical example of a technical decision without having asked the people "at the front" beforehand.
Extremley uncontent with this situation!
BRGS
Roger Goetzendorff
It was a nice quick way to see an overview and assign licenses or move them.
Docuware is one of our best partners in terms of service.
You would highly benefit of a DevOps approach, because no operator would approve or request that.
Best Regards
Tim Lehnert