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Help with technical problems
issue with the detection Automatic Identification processing configuration in Document Processi
issue with the detection Automatic Identification processing configuration in Document Processi
Publicado
Thu, 13 Nov 2025 12:54:54 GMT
por
Amjad Islam
Manager Solutions Architect
Hi
I created two document processing configurations one for cheque and one for the deposit slip. And i am putting deposit slip and check both at a time for scanning but after scanning which ever document type scans first it will detect that document processing configuration and will apply to all the documents. But I want that when I put two different document types then each document type should be processes with its own configuration.
Please help me.
Publicado
Fri, 21 Nov 2025 00:00:19 GMT
por
Matthias Wieland
Senior Director Support EMEA
Dear Amjad Islam! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-276680-N5M5R for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team
Publicado
Fri, 21 Nov 2025 11:47:12 GMT
por
Jörn Schmolke
Technician Software Support
Hello Amjad Islam,
as in your support request mentioned:
No it is not possible to split one document witßh the recognition of a document processing configuration.
The documents need to be split first.
With best Regards,
Jörn Schmolke
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