In the web client viewer at the bottom left corner of the document, there is a display of a file name and a date. I believe the file name is the original name of the file on disk when it was imported into a document tray and the date is the date it was imported into a tray. As opposed to the Stored Date, when the document was indexed and stored in a file cabinet.
Is this correct?
A user wishes to know how long a document has been in a tray before it was stored. If this is the "Tray Date", is it available somewhere to be queried? It is not listed as a system entry.
For auditing purposes in an invoice processing system, we are trying to get a more accurate idea of when a document actually enters the system as opposed to the Stored On Date. That is, a document could be scanned/imported to a document tray, but not indexed and stored for a month. This makes it appear that the invoice processing workflow is taking much longer, when in truth it is a user issue.
Any clues appreciated,