Behavior:
A User saved a search in DocuWare Web Client. When he tries to open this search, following message is shown:
"Dialog with ID xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not available for User USERNAME"
The reason for this error is a problem with the Microsoft Message Queueing (MSMQ), which is used for the internal communication.
Solution:
In such cases the reset of the MSMQ will solve the problem. How to reset the Microsoft Message Queue is described at the following Knowledgebase article - How do I reset the Microsoft Message Queueing (MSMQ)? - KBA-35787
