Behavior:
Sometimes it can happen that the installation of Connect to Ricoh fails.
Solution:
First off, please test, if the following URL (edit the server name first) is working in your browser and ensure that it is trying to download the file '34094850.txt':
http://servername/DocuWare/Settings/Areas/ConnectToRicoh/Content/java/34094850.txt
If it is reachable, a workaround to install the module directly on the MFP is available:
Please download the file '34094850.txt' and change its file extension to ".zip".
Now open it and edit the file in it with the name "RicohConnector.dalp" as following:
- Edit 34094850.zip\RicohConnector.dalp and replace the tags (ex. **DOCUWAREURL**) with the appropriate values:
- **DOCUWAREURL** = protocol and server name of the DocuWare server (ex. http://dwserver)
- **ADMINORGANIZATION** = DocuWare organization name (ex. Peters Engineering)
- **ADMINUSERNAME** = DocuWare user used to get Connect to Ricoh profiles (ex. admin)
- **ADMINPASSWORD** = Password for user (ex. admin)
- **PLATFORM** = /DocuWare/Platform
- **SETTINGSSERVICE** = /DocuWare/Settings/SettingsService.svc
Example:
<!-- Arg 0 is DocuWare URL (MUST INCLUDE HTTP:// or HTTPS://) -->
<argument>http://dwserver</argument>
<!-- Arg 1 is DocuWare Admin Organization -->
<argument>Peters Engineering</argument>
<!-- Arg 2 and Arg 3 are DocuWare Admin Username and Password --> <argument>admin</argument>
<argument>admin</argument>
<!-- Arg 4 Platform without server (/DocuWare/Platform) -->
<argument>/DocuWare/Platform</argument>
<!-- Arg 5 Settings Service without server (/DocuWare/Settings/SettingsService.svc) --> <argument>/DocuWare/Settings/SettingsService.svc</argument>
Installation:
- Open the MFP’s Web Image Monitor in a browser by going to “http://[ip address of mfp].
- Login with the link on the top right (the default is usually user = “admin” with no password).
- Go to Device Management > Configuration.
- Click on Install under Extended Feature Settings.
- Select “Local file”, browse to the 34094850.zip that was edited in step 1, and click on “Display Extended Feature List”.
- Choose to Install to “Device HDD”, select Auto Start to On, click the radio button next to Connect to Ricoh, and click the Install button.
- Click OK to confirm the install.
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