I looked at the dates when we had issues.
It seems like whenever we install hotfixes, it fixes the issue for 140-154 days but then it comes back. And if we don’t apply another hotfix, the issue reoccurs every 39-52 days. Does that make any sense?
Support says they need to see the server in a failed state, so i will have to wait another 10-20 days to get to that point. But i'm hoping im not the first to see this or maybe someone else has seen it.
Hi. I wanted to check in to see if the Fortis "end of life" date was still end of 2017? And is there a specific date that we should be using for end of life? Thank you!!
Great! Does staying up to date on Fortis releases make the transition to DocuWare easier when the time comes? In other words, is migrating from Fortis 6.9 to DocuWare 6.9 easier than Fortis 6.8 to DocuWare 6.8? And if that's the case, will Fortis 6.10 be even easier? I'm thinking that the longer we wait to migrate to DocuWare, the easier it may be for us (DocuWare will continue to improve and refine the migration process).
Please send us details for the next webinar when you have them.
We are currently at Fortis 6.8. According to the White Paper "From Fortis to DocuWare", the last releases of Fortis and FortisBlue are scheduled for September, 2017. Does that mean we can expect to see versions of Fortis beyond 6.8? My initial understanding was that Fortis 6.8 was the last version. Is there another release being planned? If so, can you give us a timetable?
Does DocuWare have a resource that can give our Fortis tech team a presentation on Fortis end of life, and transition plan? I'm thinking a web-based meeting would be ideal. Also, can you provide any links to content on your site that would help us stay informed on what's happening?
I installed Fortis Web Services on a Windows 2012 R2 server running IIS 8.5. I installed all the required roles & features according to the installation guide. When i browse the web services from the localhost, i get the following error:
HTTP Error 401.2 - Unauthorized
You are not authorized to view this page due to invalid authentication headers.
Any suggestions? I haven't made any changes to IIS other than what was in the installation guide. The user i'm running the FortisWebServices as and am browsing as local administrator rights to the server.
I checked and i have full control to all the folders, subfolders and files. I did notice that i'm not seeing the error on the first desktop installation. Have you seen an issue with running View Station and other Fortis client apps on Windows Server 2012R2? Something about the server OS that is different that causes issues with View Station?
It was the base.ini file. I had the actual path, not the UNC path.
I have a new server running Fortis. When i attempt to install the client on a desktop, i get the following error
Error reading D:\Imaging\FortisDT\SYSDATA\fmconfig.dat
The installer closes at that point. I am a domain administrator so i have local admin rights to the Fortis server and the desktop. That makes me think it isn't a permissions issue.