file size is too big-1515623874

Some users are dragging multiple files to a Document Tray and occasionally getting a message that implies (total) file size is too big. Would this be related to maxStringContentLength in the Desktop config?

Hello Jon,

i think that documents are bigger than 20 MB and DocuWare Platform by default cannot handle uploading files larger than that. Hot to increase this is described here:

https://www.docuware.com/support_faq/index.php?solution_id=4120

Mathias Schroll

Sr. Software Support Specialist Team BLUE EMEA

Dear supportteam,

i have the same problem. I can not open the linked document. The url ist not valid. Can you post the right link again.

Thanks.